We are committed to ensuring that our customers gain maximum enjoyment from their betting and seek to promote a safe attitude to betting at the racecourse.
For those people who may be affected by gambling related harms, this page provides an overview of where you can get further help, support and details on our commitment to safer gambling.
How to stay safe
If you are concerned about your gambling, here are some steps you can take to avoid harm from gambling:
• Set limits at the start
• Only bet what you can afford
• Never chase your losses
• Do not bet if you are getting angry or frustrated
• Never put betting before friends or family
Our team are trained to help with any safer gambling queries and can talk you through safer gambling tools such as self-exclusion.
Self- exclusion
Self-exclusion can be a useful tool if you think you are spending too much time or money gambling on racecourses. Speak to a member of the team who will be happy to help guide you through this process.
To find out more about self-exclusion in both online and land-based settings please visit: www.gamcare.org.uk
Multi Operator Self Exclusion Scheme (MOSES)
MOSES allows you to self-exclude from multiple land-based bookmakers in Great Britain.
Call 0800 294 2060 or visit www.self-exclusion.co.uk
Gamstop
Visit www.gamstop.co.uk for a free online self-exclusion service to help control your online gambling.
Britbet
Contact us at compliance@britbet.com or speak to a member of the team who can help you self-exclude from betting with britbet at racecourses.
Gambling Harm (s)
Below are some of the common warning signs to look out for which may help you to understand if your gambling is becoming problematic.
• Do you lose time from work due to gambling?
• Do you ever gamble to get money with which
to pay debts or to solve financial difficulties?
• After losing, are your reasons for continuing to bet to win back your losses?
• Do you ever borrow to finance your gambling?
• Are you reluctant to use “gambling money” for normal expenditure?
• Does gambling make you careless about the welfare of your family?
• Do you ever gamble for longer than you planned?
• Do you ever gamble to escape worry or trouble?
Find out if gambling is negatively affecting you
If you are unsure how much gambling has become an issue for you, try the following simple self-assessment to find out how much of an impact gambling is having in your life.
www.gamcare.org.uk/understanding-your-gambling/
Where to get help and support
GambleAware
GambleAware offer free, confidential help and support to anyone who is worried about their, or someone else’s, gambling.
National Gambling Helpline – 0808 8020 133
GamCare operate the National Gambling Helpline and offer confidential information, advice and support for anyone harmed by gambling in Great Britain.
The Helpline is open 24 hours every day on Freephone
0808 8020 133 or via Live Chat. Advisers will listen to you, they won’t judge and your conversation is confidential.
Gamblers Anonymous
A fellowship of men and women who share their experience, strength, and hope with each other so that they may solve their common problem and help others do the same.