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FAQs / Customer service

Winning tickets should be claimed on the day or at a future meeting from any Tote window at one of our 55 racecourses.

Alternatively If you wish to claim winnings via post, please send the original ticket along with your full contact and payment details to:

britbet
4th Floor
Alaska House
Atlantic Park
Dunnings Bridge Road
Liverpool

L30 4AB

All payments will be made via BACS transfer.

You have 53 weeks from the date of the race to collect any winnings.

Winning tickets should be claimed on the day or at a future meeting at one of our 19 betting shops. A full list of our betting shops can be found here.

Alternatively, if you wish to claim winnings via post, please send the original ticket along with your full contact and payment details to:

britbet
4th Floor
Alaska House
Atlantic Park
Dunnings Bridge Road
Liverpool
L30 4AB

All payments will be made via BACS transfer.

You have 53 weeks from the date that the result is declared to collect any winnings.

Speak to our on-course team if you wish to raise something on the day, or email our customer services team at support@britbet.com

Please follow the link to check race results and dividends once you have left the racecourse click here.

To find results, select the date you attended the racecourse on the top right-hand side of the page then please select the “Results” tab, this will give you a list of courses.

Select the race times were the results will be displayed in the middle of the page.

All profits from britbet, minus operating costs, will be returned to the racecourse where the bets were placed.